 AWWA
Paper :
The Team Approach: Successes and Challenges in Public Involvement
Authors:
Carol Cassara, Senior Vice President, Tucker/Hall, Inc.; San
Jose, California
Michelle Klase, APR, Public Relations Manager, Tampa Bay Water;
Clearwater, Florida
Challenges of Forming an
Interdisciplinary Team
Specific Public
Involvement Techniques
Effective Use
of Citizen Committees
Encouraging Teamwork Among Competing Public
Relations Firms
Providing Feedback and Information to Stakeholders
Defining Project Success
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